Don’t get me wrong I understand that the people on the other end of the phone are simply doing their job but their sense of timing is impeccable at present. Last week I answered four cold calls in the space of a few hours all but one which was one of those silent ones! Was either ppi related or insulation! We also periodically get phone calls for the person who obviously had our telephone number before us. Once they start asking for Mrs smith and I’ve politely pointed out there is no one by that name here. The caller either apologises profusely and agrees to my request to remove the number from their list (although I suspect they never do!) or the proceed to ask if this is such and such address and seem quite shocked to learn it’s not and please remove the telephone number but they decide seeing as they have someone on the phone they will start their pitch on the off chance I may be interested. Well we all love an opportunity! I then usually hang up. Dad of 3 finds it hilarious how I deal with these calls well he would do because its my time that’s taken up with them!
For the last few years we have been registering our telephone numbers with the telephone preference list which is an opt out list. Once your number has been on the list for 28 days its is a legal requirement for telesales companies not to contact those numbers on the list so if they do and you can get the company name you can then report the company via the telephone preference list service. We have found that the number of telesales calls we get has reduced since being on the list and I have also now registered my mobile number as I’ve started to get telesales calls on that too.
I would love to hear how you deal with telesales calls. Do you simply hang up? Or enter into conversation with the person on the other end? Is there a particular company or product that you receive calls for more than others?